This policy explains what information Smith -N- Sage (“we”) collects when you visit smithnsage.shop or place an order, and how we use it.
Information we collect
When you place an order we collect your name, email address, shipping and billing address, phone number if provided, and order details. If you use the chat assistant, we process the messages you type to answer your questions and help build your order. Please do not share payment card details in chat.
Payments
Payments are processed securely by Square. We never see or store your full card number.
How we use information
We use your information to fulfill and ship orders, send order confirmations and updates, respond to your questions, prevent fraud, and meet legal and tax obligations.
Sharing
We share information only with service providers needed to run the store, such as Square for payment, shipping carriers, our website host and email provider, and the AI service that powers our chat assistant. We do not sell your personal information.
Cookies
The site uses cookies needed for the shopping cart and checkout, and may use analytics cookies to understand site usage.
Your choices
You can ask us to access, correct or delete your personal information by emailing [email protected], subject to records we must keep by law.
Contact
Smith -N- Sage, Pennsylvania — [email protected]